Privacy Policy
Your privacy is critically important to us.
1. Information We Collect
We collect the minimum information required to operate your services safely. This includes your email address, billing details, and basic connection logs necessary for DDoS mitigation.
2. Data Security
All sensitive information, including passwords and payment details, is encrypted using industry-standard protocols. We NEVER sell or share your personal data with third-party marketing agencies.
3. Cookies & Tracking
Our website utilizes secure session cookies to keep you logged into the Client Area and ensure the platform functions correctly. You may disable cookies in your browser, though this may impact core functionalities.
4. Information Sharing and Disclosure
We do not share your personal information with third parties except as necessary to provide our services (such as secure payment gateways) or when explicitly required by official legal subpoena to comply with law enforcement authorities.
5. Data Retention
We retain your personal information only for as long as your account is active or as strictly needed to provide you with our hosting services and resolve billing disputes. Inactive account data is securely purged from our active databases after a reasonable period.
6. Network & DDoS Mitigation Logs
Our advanced edge routing and DDoS mitigation systems analyze incoming packet headers to drop malicious traffic. During network attacks, anonymous connection IP data may be temporarily stored to refine our mitigation algorithms, but no player-identifying game payload is read, logged, or saved.
7. Children's Privacy
Our dedicated server infrastructure services are not directed to individuals under the age of 18. We do not knowingly collect personal or billing information from minors without explicit, verified parental consent.
8. Your Data Rights
Depending on your global location, you may have the right to access, correct, update, or request the complete deletion of your personal data. If you wish to exercise these rights or permanently close your account, please submit a secure ticket to our Support team via your Client Area.